Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
Shipping Time
Estimated delivery times:
• United Kingdom: 3–7 business days
• Europe: 5–12 business days
• United States and Canada: 7–15 business days
• Other international destinations: 7–20 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout and displayed before payment is completed.
Order Tracking
When available, tracking information will be sent to the email address provided during checkout once your order has been shipped.
Customs, Duties and Taxes
International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer.
Lost or Delayed Shipments
We are not responsible for delays caused by shipping carriers, customs authorities, or events beyond our control. If your package is significantly delayed, please contact us at wondereliz.shop@gmail.com and we will do our best to assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Information
If you have any questions regarding shipping, please contact us at:
wondereliz.shop@gmail.com
Hereford, United Kingdom